Welcome

Welcome to ESPRESSO THOUGHTS. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

At our website, we collect certain types of information to better serve you and enhance your experience. This may include:

• Personal Information: We may collect your name, job title, organization name, email address, and telephone number, but only if you voluntarily provide this information or have given us permission to obtain your details. This typically occurs when you request a demonstration or subscribe to one of our newsletters.
• Website Data: We also gather data from our own websites, which may include browsing activity, login logs, and preferences related to cookies and scripts. This information helps us understand how users interact with our site and tailor our services to better meet their needs.
• IP Addresses: We may also collect IP addresses for security purposes and to track website usage statistics. The IP address we collect is not linked to any personally identifiable information.

Storage and Security

We utilize Amazon Web Services (AWS) for securely storing and managing your data. All personal details are encrypted when stored, and access is strictly regulated, limited to authorized personnel who require it for essential purposes, such as customer support.

Data Storage Duration

We would like to think that we are building a mutually beneficial relationship. However, upon request or upon account deletion, your data will be removed from our system. Unsubscribing to the newsletter also removes you from our mailing list, and your data will be removed within 12 months.

Essential Cookies

We use essential cookies to ensure the proper functioning of our website and provide you with a seamless user experience. These cookies are necessary for the following core functionalities:

• Secure Log-in: Essential cookies are used to authenticate users and prevent unauthorized access to accounts.
• Session Management: Essential cookies help remember where users left off during their sessions, ensuring continuity of interactions.
• Site Navigation: Essential cookies facilitate smooth navigation across different pages and sections of the website.
• User Experience Improvement: Essential cookies may be used to collect anonymous data on user interactions, helping us identify and address usability issues to enhance your experience.

Please note that the use of cookies by our partners, affiliates, utility companies, and service providers is not covered by our privacy policy and that we do not have access or control over their cookies.

Non-Personalized Ads

• Contextual Targeting: We may also serve non-personalized ads based on contextual factors such as the content of the page or the user's general location.
• No Individual Tracking: These ads do not rely on tracking individual user behavior and are not personalized based on user profiles.

Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Policy, please send us a message.